Leaders can view the hybrid workplace as a challenge to overcome or an opportunity to leverage. Innovative leaders can use this time of instability and uncertainty to define leadership of the future. Here are three ways leaders can create stability in an uncertain and ever-changing work environment.3 Ways Leaders Can Create Stability
Clarity
In all “drama,” there’s always a lack of clarity
- Where there’s conflict or confusion, the first question you should ask is not “Who’s at fault?” but “Where is there a deficiency of clarity?”
- A checklist of areas that contribute to clarity: Policies that are outdated or unenforced, Constantly changing priorities, Ineffective digital communications, Misunderstanding about how decisions are made, Unclear job descriptions
Communication
It’s through communication that we get results.
- If there’s confusion, unresolved conflict, and lack of follow-through, it could be due to ineffective communication, lack of skills for using various platforms, or using the wrong tools for what the situation requires.
Conflict capacity
Learn to self-regulate before engaging in difficult conversations
- Feel the emotion, but don’t act until you have calmed down
- Clarify the situation by stating what’s happening that should not be happening
- Initiate a one-on-one private conversation
