As we navigate the transition back to office environments, it's crucial to reassess and rectify inefficient procedures. Let's not fall back into the trap of broken processes, but instead, seize this opportunity to streamline operations and foster a more productive workspace.
Don’t go back to the way things were
In 2021, companies are having their employees download and scan personal client information just so they can sign one spot on each page.
- I absolutely understand the need for keeping physical copies of things, but there are better solutions for the workflow they’re using
Welcome to the company, figure it out
Before the pandemic, many companies got away with a simple “this is where the kitchen is, now sit here beside this more senior person and learn” approach to onboarding a new employee.
- By having to move that experience online, businesses were forced to formalize the knowledge of their senior employees into something the new hire could use on their own.
The other upsides of the remote work experience
When things are happening in a place everyone has access, more voices can be heard, and ideas become more inclusive and diverse
- The pandemic made businesses more likely to support employees in regard to mental health
- More companies are offering their employees resources to cope with difficult situations
The pandemic upskill
Businesses had to change their processes when the pandemic hit
- It wasn’t just in-person meetings that turned into Zoom calls
- Lots of scanning and signing that happened in the office infrastructure now had to be moved to a hundred different spaces
- Companies had to figure out new ways of doing old procedures
Adapt or die
In the marketplace, it’s always survival of the fittest, so you need to adapt. Introducing a more technological solution to a business can be scary, especially if your business has been around for a long time.
- You know your thing works as is, but what if it goes downhill when you change it up?
